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Privacy Policy

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Effective Date: 7/1/2025

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At TrustCyber, your privacy and the protection of your data are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.trustcyber.com) or use our Managed IT and Cybersecurity services.

By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, job title, company name, business email, phone number, and other details you provide when submitting forms (e.g., requesting a Free Cybersecurity Assessment, Complimentary Pen Test, or contacting us).

  • Business Information: Details related to your company’s IT systems, compliance needs (PCI, HIPAA, SOC 2), and service preferences.

  • Automatically Collected Information: IP address, browser type, device information, pages visited, and cookies for analytics and marketing.

2. How We Use Your Information

We use your information to:

  • Provide and manage Managed IT Services, MDR/XDR, Penetration Testing, vCISO advisory, and compliance solutions.

  • Respond to inquiries, schedule assessments, and deliver tailored cybersecurity services.

  • Improve our website functionality, content, and user experience.

  • Send updates, offers, and educational content (only if you’ve opted in).

  • Ensure compliance with applicable laws and security standards.

3. How We Share Information

We do not sell or rent your personal information. We may share your information only with:

  • Trusted partners and vendors (e.g., technology providers) strictly to deliver requested services.

  • Legal authorities if required by law, regulation, or court order.

  • Internal teams under confidentiality obligations, ensuring your data is handled securely.

4. Data Security

TrustCyber implements strict technical and organizational safeguards, including:

  • Encryption of sensitive data

  • Access controls and role-based permissions

  • 24/7 monitoring and AI-driven threat detection

  • Regular penetration testing and compliance audits

While no system is 100% secure, we continuously update our protections to defend against evolving cyber threats.

5. Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct or update your information.

  • Request deletion of your personal information (subject to legal obligations).

  • Opt out of receiving marketing communications at any time.

To exercise your rights, contact us at privacy@trustcyber.com.

6. Cookies and Tracking

We use cookies, pixels, and similar technologies to analyze website traffic, improve performance, and deliver relevant ads. You can control or disable cookies through your browser settings, but some site features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. TrustCyber is not responsible for the privacy practices or content of external sites.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or services. Updates will be posted here with a revised “Effective Date.”

9. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled:

Email: privacy@trustcyber.com
Address: TrustCyber, Sacramento/Placer County, California, USA

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